DreamBPO Website Privacy Policy & Terms and Conditions
PRIVACY POLICY
Effective Date: May 22, 2026
Welcome to DreamBPO (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Personal Information
When you voluntarily submit information through forms, inquiries, applications, bookings, or communications, we may collect:
Full name
Email address
Phone number
Company name
Billing information
Business information
Resume or employment-related information
Any other information you voluntarily provide
B. Automatically Collected Information
When you access our website, certain information may automatically be collected, including:
IP address
Browser type
Device information
Operating system
Pages visited
Date and time of visit
Referring URLs
Cookies and tracking technologies
C. Cookies and Tracking Technologies
We may use cookies, analytics tools, pixels, and similar technologies to improve user experience, analyze traffic, and optimize marketing campaigns.
You may disable cookies through your browser settings; however, some website functions may not work properly.
2. How We Use Your Information
We may use collected information to:
Provide and improve our services
Respond to inquiries and customer support requests
Process transactions and payments
Communicate updates, promotions, and announcements
Manage recruitment and employment applications
Analyze website usage and performance
Enhance security and fraud prevention
Comply with legal obligations
3. Sharing of Information
We do not sell your personal information.
We may share your information with:
Service providers and contractors
Payment processors
Marketing and analytics platforms
Legal authorities when required by law
Business partners as necessary to provide services
All third parties are expected to maintain confidentiality and appropriate security standards.
4. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
5. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party sites.
Users are encouraged to review the privacy policies of external websites before providing personal information.
7. Your Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including:
Accessing your data
Correcting inaccurate information
Requesting deletion of your information
Objecting to certain processing activities
Withdrawing consent where applicable
To exercise these rights, please contact us using the information below.
8. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.
If we become aware that information from a minor has been collected, we will take appropriate steps to remove it.
9. International Users
If you access our website from outside the country where our operations are based, your information may be transferred to and processed in jurisdictions with different data protection laws.
By using our website, you consent to such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes become effective immediately upon posting on this page.
We encourage users to review this page regularly for updates.
11. Contact Information
If you have questions regarding this Privacy Policy, you may contact us at:
TERMS AND CONDITIONS
IMPORTANT NOTICE: By accessing, browsing, submitting information to, or using this website and any DreamBPO services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions and the accompanying Privacy Policy.
Effective Date: May 22, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the DreamBPO website and services.
By accessing or using our website, you agree to comply with these Terms.
1. Definitions
“Company,” “we,” “our,” or “us” refers to DreamBPO.
“User,” “you,” or “your” refers to any visitor, client, customer, applicant, or user of the website.
“Services” refers to all services, products, consultations, outsourcing solutions, virtual assistance services, content, and resources provided by DreamBPO.
2. Use of the Website
You agree to use the website only for lawful purposes.
You shall not:
Violate any applicable laws or regulations
Attempt unauthorized access to systems or networks
Distribute harmful software or malicious code
Interfere with website functionality
Use the website for fraudulent or abusive activities
Copy or exploit website content without permission
We reserve the right to suspend or terminate access for violations of these Terms.
3. Intellectual Property
All website content, including but not limited to:
Logos
Branding
Text
Graphics
Videos
Layouts
Designs
Documents
Service descriptions
are owned by or licensed to DreamBPO and are protected by intellectual property laws.
You may not reproduce, distribute, modify, or commercially use any content without prior written consent.
4. Services Disclaimer
DreamBPO provides business process outsourcing, virtual assistance, consulting, staffing support, marketing assistance, automation support, and related professional services.
While we strive to provide high-quality and professional services, all information, recommendations, strategies, and services are provided on a commercially reasonable basis only.
DreamBPO does not guarantee:
Specific financial results
Revenue increases
Business profitability
Lead generation results
Sales performance
Employment outcomes
Client retention
Platform uptime or uninterrupted access
Error-free operation
Compatibility with all third-party systems
Clients acknowledge that business results depend on multiple external factors beyond DreamBPO’s control, including market conditions, execution, customer behavior, third-party platforms, operational decisions, and economic conditions.
All services are provided on an “as-is” and “as-available” basis to the fullest extent permitted by law.
4A. No Employer-Employee Relationship
Unless expressly stated in a separate written agreement, the use of DreamBPO services does not create any employer-employee, partnership, joint venture, fiduciary, or agency relationship between DreamBPO and the client.
Any outsourced personnel, contractors, or virtual assistants remain subject to the terms outlined in separate service agreements where applicable.
4B. Independent Contractor Status
DreamBPO operates as an independent contractor. Nothing in these Terms shall be interpreted as creating exclusivity, partnership, or shared liability between DreamBPO and any client or third party.
4C. AI, Automation, and Third-Party Tools
DreamBPO may utilize AI systems, automation software, communication tools, analytics platforms, CRMs, or third-party applications in delivering services.
DreamBPO is not liable for:
Third-party outages
Software malfunctions
AI-generated inaccuracies
Platform bans or suspensions
Data loss caused by external providers
Changes in third-party platform policies
Clients understand and accept the inherent risks associated with technology and automation systems.
4D. Limitation on Professional Advice
DreamBPO provides business process outsourcing, virtual assistance, consulting, and related professional services.
While we strive for accuracy and quality, we do not guarantee:
Specific business outcomes
Revenue increases
Guaranteed employment
Uninterrupted website availability
Error-free operation
All services are provided on an “as-is” and “as-available” basis.
4D. Limitation on Professional Advice
Content, consultations, recommendations, marketing suggestions, operational advice, and business strategies provided by DreamBPO are for informational and commercial support purposes only and shall not be construed as legal, financial, accounting, tax, medical, or investment advice.
Clients are responsible for consulting licensed professionals where required.
5. Payments and Billing
If applicable, users agree to:
Provide accurate billing information
Pay all fees associated with purchased services
Comply with agreed payment schedules
Failure to complete payments may result in service suspension or termination.
Refunds, if any, shall be subject to separate written agreements or service contracts.
6. Client Responsibilities
Clients agree to:
Provide accurate and complete information
Cooperate in project implementation
Respect communication timelines
Avoid abusive, unlawful, or unethical conduct
DreamBPO reserves the right to refuse or discontinue services when necessary.
7. Recruitment and Job Applications
Individuals submitting applications or resumes acknowledge that:
Submitted information must be accurate
Submission does not guarantee employment
We may retain applicant information for future opportunities
Applicants are responsible for ensuring the legality and accuracy of submitted materials.
8. Third-Party Platforms
Our services may integrate with or rely on third-party tools, software, and platforms.
DreamBPO is not responsible for outages, errors, policies, or actions of third-party providers.
Users agree to comply with any applicable third-party terms.
9. Limitation of Liability
To the fullest extent permitted by applicable law, DreamBPO, its owners, officers, directors, employees, contractors, affiliates, and partners shall not be liable for any:
Indirect damages
Incidental damages
Consequential damages
Special damages
Punitive damages
Lost profits
Lost opportunities
Business interruption
Reputational damage
Data loss
Cybersecurity incidents caused by third parties
Delays caused by external providers
Client misuse of services
DreamBPO’s total aggregate liability arising out of or relating to the website or services shall not exceed the total amount actually paid by the client to DreamBPO for the specific service giving rise to the claim during the preceding thirty (30) days.
Users and clients agree that they use the website and services at their own discretion and risk.
9A. Force Majeure
DreamBPO shall not be liable for delays, interruptions, or failures resulting from causes beyond reasonable control, including but not limited to:
Natural disasters
Power outages
Internet disruptions
Government actions
Labor disputes
Cyberattacks
Pandemics
Third-party platform failures
Acts of war or terrorism
9B. Website Availability
DreamBPO does not guarantee that the website will always remain available, secure, uninterrupted, or free from errors or viruses.
Users are responsible for implementing their own cybersecurity protections and safe browsing practices.
10. Indemnification
To the fullest extent permitted by law, DreamBPO shall not be liable for:
Indirect or consequential damages
Lost profits or revenue
Data loss
Business interruption
Website downtime
Third-party actions
Your use of the website and services is at your own risk.
10. Indemnification
You agree to defend, indemnify, and hold harmless DreamBPO, its owners, employees, contractors, and affiliates from claims, damages, liabilities, costs, or expenses arising from:
Your use of the website
Violation of these Terms
Violation of laws or third-party rights
11. Termination
We reserve the right to terminate or restrict access to the website or services at any time without prior notice for violations of these Terms or other lawful reasons.
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where DreamBPO is registered and operates, without regard to conflict of law principles.
Before filing any formal legal action, parties agree to first attempt to resolve disputes through good-faith negotiations.
If disputes cannot be resolved informally, the parties agree that the appropriate courts within the applicable jurisdiction shall have exclusive authority to resolve such disputes.
12A. Severability
If any provision of these Terms is found unenforceable or invalid under applicable law, the remaining provisions shall continue in full force and effect.
12B. Entire Agreement
These Terms and the Privacy Policy constitute the full and entire agreement between the user and DreamBPO regarding website usage and services, superseding prior discussions or understandings unless otherwise stated in separate written agreements.
12C. Waiver
Failure by DreamBPO to enforce any right or provision under these Terms shall not constitute a waiver of such rights.
13. Changes to These Terms
These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction where DreamBPO operates.
Any disputes arising from these Terms shall be resolved through the appropriate courts of competent jurisdiction.
13. Changes to These Terms
DreamBPO reserves the right to modify or update these Terms at any time.
Continued use of the website after updates constitutes acceptance of the revised Terms.
14. Contact Information
For questions regarding these Terms and Conditions, please contact:
DISCLAIMER
This document is provided for general informational purposes only and does not constitute legal advice. DreamBPO is encouraged to consult a qualified attorney to ensure compliance with all applicable laws and regulations in the jurisdictions where it operates.
